Our approach
From the first conversation to the years after.
Five steps, each with a clear outcome. At any moment you know what is happening, what it costs and who is responsible.
- 01
First meeting
Free · 60–90 minA conversation in the showroom or at your home. We listen to how you want to live outside.
What you receiveA first view on feasibility, budget and timing.
- 02
Concept & advice
2–4 weeksA spatial direction, a materials proposal and a realistic estimate.
What you receiveSketch plan, mood images, material samples and an estimate in ranges.
- 03
Design & engineering
4–10 weeksDetailed plans, technical file, permit support and a fixed schedule.
What you receiveConstruction drawings, hydraulic diagram, running-cost estimate and final quote.
- 04
Build
6–16 weeksOur own crews and trusted partners. A weekly update from your project lead.
What you receiveOne point of contact, a weekly report with photos, site visits by appointment.
- 05
Handover & care
Annual serviceOn-site walkthrough, start-up and a maintenance plan for the years ahead.
What you receiveUser guide, warranties, maintenance calendar and a named service contact.
What we commit to
Commitments we put in writing.
One project lead
The same contact from concept to handover, with a fixed day for updates.
A fixed schedule
A week-by-week schedule, agreed with the final quote.
A transparent estimate
Ranges at concept stage, a detailed quote after design. No surprises on site.
Aftercare
A service contact who knows your installation, years after handover.
What we ask of you.
The better we understand your situation, the faster we can make a good proposal.
- 01A plan or site layout of the house and plot, if you have one.
- 02Photos of the garden from the house and towards the house.
- 03An idea of use: who swims, when, and how often you entertain.
- 04A budget range, so we can propose the right direction.